Privacy Policy, Cookie Policy & Legal

Cleaner's Touch is a trading style of Cleaner's Touch Ltd, a private limited business registered in the United Kingdom with Companies House, company number 11342380.  The registered business address is Iona The Close, Henbury, Bristol, England, BS10 7TF. Cleaner's Touch is the Data Controller of the personal information Cleaner's Touch collect, hold and use about you, as explained in this notice. You can get a hold of the Data Controller in any of the following ways:1. by emailing info@cleanerstouchbristol.co.uk, or2. by writing to us at Iona The Close, Henbury, Bristol, England, BS10 7TF. Cleaner's Touch do not have a data protection officer, but if you have any questions about this privacy notice or issues arising from it, you should contact us (using the information set out previously), as the Data Controller is responsible for matters relating to data protection within my organisation, including any matters in this privacy notice. We may issue you with other privacy notices from time to time, including when we collect personal information from you. This privacy notice is intended to supplement these and does not override them. We may update this privacy notice from time to time. This version was last updated on 25th February 2020.

Cleaner's Touch takes privacy seriously and is committed to protecting and respecting your privacy.   This website uses cookies to improve the browsing quality of its visitors. For example, it tracks what type of device you are viewing this site from so it provides an optimised viewing experience.   Cookies are small files that store specific information about your actions when visiting websites and are saved to your device automatically, unless you specify otherwise. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website.  They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site.   Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form. Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits. This website is using Tidio, a chat platform that connects users with the customer support of Cleaner's Touch. We are collecting email names & addresses only with the consent of the users, in order to start the chat. The messages and data exchanged are stored within the Tidio application. For more information, please refer to their Privacy Policy.Cleaner's Touch is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR). If you are uncomfortable with the use of cookies, you are able to change your cookie settings at any time by visiting your internet browser’s settings. Please be aware that if you do delete and block all cookies from our website, parts of the site will not then work.  This is because some of the cookies we use are essential for parts of our website to operate.  Likewise, you may not be able to use some products and services on other websites without cookies. Specifically this site currently collects cookies using Google Analytics to improve website management, Tidio to deliver the live chat functionality, and base code cookies to run the site. To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Any information collected by Cleaner's Touch using cookies will only be used by Cleaner's Touch. If you do not wish for your information to be used, please get in touch.